Ergonomics
The adjustable handle allows me to guide the 360-degree wheels on uneven pavement, cobblestones, the metro and other varied surfaces without much trouble. I will say that, having also rolled my sister’s Monos Carry-On Pro and my brothers’ Tumi suitcases, Away is probably the least smooth and ergonomic. (Tumi is 100-percent pure butter—though I don’t know if that feature alone merits the price tag.) However, it’s really splitting hairs here, and I know that the brand has upgraded their wheels for better maneuverability since I bought mine nearly a decade ago.
The Cons
While I love my suitcase in all its sunny yellow glory, I have two small gripes. The first is that there’s no exterior laptop pocket, which makes it tricky to quickly access while going through TSA. (I circumvent this by storing my laptop in my travel backpack.) Secondly, I bought an early iteration of Away, which included a removable battery bank. The brand no longer offers this, and I suspect that the drama with exploding lithium batteries was the cause. It’s a pity, because Away also designed these extremely convenient luggage handles that had an ejectable battery holder—all you had to do was press it in and out.
The other thing to note is that Away’s updated design means there’s no longer an interior laptop sleeve. Instead, it’s been replaced by two mesh pockets. This isn’t a big deal to me, because I keep my laptop in my travel backpack. Overall, I wouldn’t trade my suitcase for anything, and can foresee it easily holding up another eight years or more.