Albany Park's motto is, "Owning quality furniture has never been easier." And, indeed, the order process was simple and straightforward. I chose my bouclé fabric and colorway from a wide range of options (which also include performance velvet, linen and both vegan and genuine leather), settled on the exact construction of the feet (between brass, black metal, natural oak and brown oak) and chose whether I wanted to be left facing or right facing.
All of the brand's products, including the Lido chaise sectional, come with free shipping. Once you place your order, the brand begins creating your sofa. Then it's a bit of a waiting game because you won't hear from the brand again until the couch is ready to leave the warehouse (that is, be shipped to you). Weeks passed before I received a text and email stating it was time to schedule a delivery.
Soon after I set a date, I received a call from Albany Park's delivery partners, who provided confirmation of the delivery and information about what to expect (including how many people would be doing the drop off). They also told me that the deliverers were only required to leave it at the front door of my apartment building. Since I live on the second floor, this was challenging, especially because I live alone and knew I wouldn't be able to carry the boxes up a flight of stairs myself. To be on the safe side, I asked my boyfriend to help bring it up on the delivery day. Unfortunately, he had to take time off work because the brand only offered weekday deliveries.
The Set Up
The snazzy sectional arrived in four large boxes, each weighing 30, 53, 55 and 100 pounds. All the pieces were organized, and it was apparent how they all connected, so we didn't have to read any instructions. We started putting it together right out of the box, and two hours later, it almost looked like the photo online. We were so proud and excited that we dramatically sat down to take it all in, only to notice a slight dip. It wasn't until the next day that we realized we weren't crazy; the sectional was missing a leg in the back, which was causing it to sink.
Since there was no way to fix it, I reached out to the brand, and they immediately offered a replacement and pickup of the faulty sofa. So, the waiting process began all over again, but the second time was a charm.
Fast Facts
- Dimensions: 108.5 inches by 33 inches by 62 inches
- Weight: 200 pounds
- Upholstery: Performance velvet, basketweave, chenille, bouclé, linen, brushed canvas, Sunbrella linen, vegan leather, leather
- Warranty: Limited lifetime