Let's start with the basics: Stitch Fix is not a subscription—you can order a Fix (curated box) whenever you want or schedule regular deliveries. Newcomers start by filling out a style quiz, which helps Stitch Fix nail down your personal style, fit, budget and current lifestyle needs—do you head to the office five days a week or work from home in your favorite activewear? You'll provide your height, weight and body shape, along with fit and category preferences—are there patterns you can't stand or certain fabrics you'd like to avoid? Once complete, you’re matched with a (human!) Stylist who will curate your look and box up your pieces.
You can schedule a one-time shipment or set up a recurring delivery at your preferred cadence (monthly, quarterly, etc.). If you’re looking for something specific or need an outfit for a special occasion, you can even send your Stylist a note before each shipment. For my first few Fixes, I kept it simple, informing my Stylist that I’m a recent mom looking to revamp my wardrobe for fall, with a focus on comfort and versatility.
If you’re not a fan of surprises, you can preview your Stylist’s pulls prior to shipping and approve or reject anything you’re not feeling (Type A shoppers, you’re welcome).
Now for the fun part: After receiving your Fix, do yourself a favor and have a little Cher Horowitz try-on moment (complete with “Fashion” by David Bowie). Anything you love is yours to keep; just log into your account and check out. Anything that doesn’t work can be packed up in the provided prepaid return bag and shipped back free of charge. You’ll have three days post-arrival to send items back, but in case you’re traveling or want more time to decide, you can extend your try-on time via the website.