According to FreshBooks (a popular accounting software for freelancers and small businesses), the number of self-employed professionals in America could triple soon, hitting 42 million by 2020. The freelance lifestyle definitely has its perks (freedom, flexible hours, potential for mad cash), but sometimes, managing client expectations can really harsh your mellow. Here are some business habits to learn pronto, so you can turn every assignment into a triumph.
5 Rules for Winning at the Freelance Game Without Stressing Out
1. Be Clear Up Front
Hash out as many details as possible early on, preferably before quoting an estimate, to prevent surprises and get everyone on the same page about the scope of the work before you talk compensation.
2. Get It in Writing
Once the details are ironed out, create a contract that clearly explains the SOW (statement of work). These could include expectations of your time, deadlines that need to be met and what to do in the event of complications. This protects you and also provides peace of mind for the client.
3. Make a Plan and Stick to It
Of course, any freelancer should strive to hit every deadline. Proper planning and sharing that plan with the client can help provide realistic expectations as well as deter project creep.
4. Check In Early and Often
Clients want to know that you’re working hard on their behalf, so providing regular progress reports is a great way to show them that their evil plan for world domination is happening everything is on track.
5. Clarify, Clarify, Clarify
Nothing is worse than spending hours on a project only to find out something has been lost in translation and you have to backtrack. It never hurts to over-communicate with the client—especially if it’s your first time working together—to ensure that you understand what they’re looking for and they understand what they’re asking.