If I'm being completely honest, I use the word "actually" way too often. I figure, what's the harm in telling my friends that it's "actually a better idea to stop at the local taco spot" than to walk five extra blocks for pizza? Or telling a colleague that there's "actually an easier way" to complete a certain task? For years, it's been the kind of phrase that casually slips out of my mouth without a second thought—even when I'm at work. And I never really thought to question this. That is, until now.
Carolyn Kopprasch, Chief of Special Projects at Buffer raised an interesting point on her website about how the word "actually" can put a negative spin on any positive statement, which can come off as judgmental and condescending. She explained, "It almost doesn't matter how good the news is; if it comes after 'actually,' I feel like I was somehow wrong about something."