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Wi-Fi and a minibar are old news. Customized pillows, chauffeured black cars and room service from a Michelin-starred chef? Now we’re talking. We decided to investigate some of the most unique concierge offerings at hotels around town—they range from thoughtful and convenient to millionaire-level extravagant.

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cozy bed at HGU new york
Courtesy of HGU

Pillow Concierge at HGU New York

Hotels have the best beds: quadruple-digit thread counts, high-tech mattresses and the softest pillows on earth. At this 1905 Beaux-Arts landmark building turned hotel, they take the pillow thing seriously. Upon check-in, you choose from plush down, plush down alternative, firm down alternative, memory foam, extra long and maternity and these white pockets of bliss will magically appear. Forgot your mouthguard? Get a customized one made in no time thanks to an in-person 3D scanning appointment you can schedule in your room. You can also take advantage of VIP access to partner amenities like cryotherapy at Vitality NYC and IV nutrient therapies and booster shots at REVIV. (Take that, hangovers.)

34 E. 32nd St.; 212-779-3432 or

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Sightseeing Jogs at Residence Inn by Marriott

Fitness junkies will love staying at any of the four Residence Inn properties in NYC, since they hold curated “RI Runs” in partnership with Under Armour's MapMyFitness app. So if you have limited free time and want to break a sweat and take in the sights at the same time, this touristy workout is perfect for you. The routes pass by NYC’s top attractions like the World Trade Center, 9/11 Memorial & Museum and Alexander Hamilton U.S. Custom House in Battery Park.

Multiple locations;

lobby lounge at moxy times square hotel
Courtesy of Marriott

Super-Fun Lobby at Moxy Times Square

The new Moxy Times Square is so concerned about guests having a great check-in experience that it’s turned its common areas into social spaces so fun, you’ll barely remember to sleep. Expect to find DJs spinning at any given time, community tables for co-working and grab-and-go eats (like from all-day breakfast spot Egghead). Oh, did we mention the complimentary cocktail when you arrive?

485 Seventh Ave.;

mini coopers at the peninsula hotel
Courtesy of the Peninsula

Chauffeur Service at The Peninsula

Don’t feel like braving the A train or dealing with Uber? The Peninsula’s got your back with its fleet of chauffeur-driven MINI Coopers at the ready for up to three hours per day. Um, score. And if you’re really looking to live large, book the Peninsula Suite for a “customizable sleep experience,” round-trip airport transfers and a dedicated iPad for use throughout your stay.

700 Fifth Ave.;

telescope at the ritz carlton club level
Courtesy of the Ritz Carton Central Park

Club Level Perks at the Ritz Carlton Central Park

When you’re a “Club Level” guest at the Ritz-Carlton Central Park, you receive access to the Club Lounge, where you can indulge in complimentary cocktails and light bites while taking in views of (duh) the park. You’ll also get two free clothing pressings and personalized service with a dedicated concierge to make sure your itinerary is A-plus. And if you feel like never leaving the hotel, the Club Lounge also offers rotating local programming such as floral arrangement classes, seasonal chef demos and cannoli-making workshops.

50 Central Park South; 

relaxing suite at the time new york hotel
Courtesy of the Time New York

Sheet Masks + Juice at the Time New York

Long flights and cold nights call for a little R&R, and the Time New York knows what’s up: It just launched a “Sheet Mask + Juice Pairing” room service menu in partnership with Korean beauty brand Peach Slices by Peach & Lily and Pressed Juicery. Choose from replenishing pairings like Hydrate (an antioxidant-rich mask with a green juice) or Clarify (an impurity-fighting mask combined with an aloe-coconut-cucumber tonic).

224 W. 49th St.;

Kids’ Amenities at Kimpton Hotels

Traveling with little ones? You’re in luck at Kimpton’s NYC properties (the Muse, the Eventi and Ink48), because there are special just-for-kids amenities like bunk-bed rooms, kids’ happy hour and pint-sized animal-print bathrobes. Tiny tots will also be psyched to accompany you at check-in, as they get to pick out their own toy from a treasure chest and, should you need them to run around a bit (not in your room), there are Hula-Hoops for their entertainment in the gym. Another bonus for you? Accredited babysitting so you can enjoy a grown-up night out, worry free.

Multiple locations;

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Meditation and Wellness at the James Hotels

Traveling can wreak havoc on your mind and body, but the James wants to help you hit that internal reset button with an in-room wellness program that includes a complimentary one-month membership to the INSCAPE meditation app, a TV workout with the co-founder of Aerospace, TV yoga sessions and various “intuitive counselors” (think astrologers and tarot readers) available for in-room bookings.

Multiple locations;

vintage sailboat on new york harbor
Angela Pham

Bergdorf’s on Demand and a Sailboat at The Mark Hotel

This uptown staple doesn’t mess around when it comes to amenities. For starters, there’s 24-hour access to Bergdorf Goodman, should a shopping emergency strike in the middle of the night. There are also cute branded pedicabs to shuttle you around, amenities for pooches like a plush dog bed and organic treats, 24-hour in-room dining by chef Jean-Georges Vongerichten, a Frédéric Fekkai Salon and a flower cart stationed by the entrance so you don’t have to go bloomless in your quarters. Still not enough? The hotel boasts its very own vintage sailboat, available for guests to charter for a three-hour voyage around the New York Harbor—complete with cocktails and hors d’oeuvres.

Madison Ave. at 77th St.;

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